Returns & Exchanges

At Customer Favorites, we want you to love every piece in your home, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your purchase isn't the perfect fit, we are here to help you find a solution that makes your space feel complete.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a home pickup for oversized furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.